Applying Digital Lean Externally: Looking Beyond the Four Walls of Your Business

As the prevalence of data-driven practices continues to skyrocket in the manufacturing industry, the tech story ultimately becomes one of convergence; companies that do not innovate will get left behind. This is especially true because we are now at the dawn of industry 5.0 — the fifth industrial revolution.

Digital Lean — The fusion of digitization and the Lean methodology — is a robust combination of timeless principles combined with vigorous, tech-based solutions. By looking beyond internal operations and applying Digital Lean externally, manufacturers stand to reap considerable benefits.

When manufacturers place the customer at the center of their business, they can offer unmatched value, take advantage of their newfound ability to raise prices, and gain a deeper understanding of customer relationships.

Readers will also learn about:

• How a small business evolved into a prominent, international player in short order
• The surprising truth about where the majority of a company’s profit comes from
• Empowering staff to excel and provide better service with Salesforce